1. Collection of Personal Information
At Steel Wave Solutions Group, we collect personal information such as first and last name, email address, phone number, and full address. The primary purpose of collecting this data is to process and fulfill orders placed through our website. Accurate user information ensures timely and accurate delivery of purchased products.
2. Use and Protection of Data
We use the personal information provided by our customers solely for purposes related to order processing, customer support, and enhancing the shopping experience. Steel Wave Solutions Group is committed to safeguarding your data with high-security measures. Once your order is successfully delivered, we ensure that no unauthorized access or leakage of your personal information occurs.
3. User Rights
In compliance with applicable laws, users have the right to:
- File a complaint in the event of any data security breach.
- Request data deletion if they no longer wish for their information to remain on our servers, even after providing consent initially.
Steel Wave Solutions Group respects your rights and will promptly honor any requests regarding data removal or correction.
4. Data Retention
We retain personal data only for the duration necessary to fulfill your order. Once the order is delivered, only essential details such as your name and phone number are securely retained. This limited information helps us notify you about new products or offers that may be of interest, while ensuring your privacy is prioritized.
5. Use of Third-Party Services
To provide a seamless and efficient shopping experience, we work with trusted third-party service providers:
- Payment Processing: We use Stripe and Square to securely process payments.
- Shipping Services: We partner with USPS for the delivery of your purchases.
These third-party services are carefully selected to uphold the security and confidentiality of your data while enhancing your overall experience.
Your trust is important to us, and we are dedicated to protecting your personal information while providing the best possible service.
6. SMS Messaging Terms and Conditions
By providing your phone number and opting in on our website, you agree to receive SMS messages from Steel Wave Solutions Grouprelated to your orders, account updates, promotional offers, and customer support.
Message frequency may vary depending on your interactions with us.
Message and data rates may apply depending on your mobile carrier plan.
7. How to Opt Out
You can opt out of receiving text messages at any time by replying STOP to any message you receive from us.
After texting STOP, you will receive a confirmation message, and no further messages will be sent unless you re-subscribe.
8. Help and Support
For assistance regarding our text messaging service, reply HELP to any message or contact us at: info@steelwavesolutions.us
https://steelwavesolutions.us/
9. Privacy and Data Use
Your information will be handled in accordance with our Privacy Policy.
We do not share SMS opt-in data or consent with any third parties for marketing purposes.
10. Disclaimer
Carriers are not liable for delayed or undelivered messages.
Participation in our SMS program is not a condition of purchase.